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Author

I. Sartika

2 papers indexed here

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Review Open access Sep 2026

Implementation of One-Stop Integrated Services (PTSP) in Improving the Quality of Public Services (Case Study in Cipayung District, East Jakarta City, DKI Province)

Public service reform requires integrated, accessible, transparent, and responsive administrative services to meet the increasing expectations of citizens and business actors. This study aimed to examine the implementation of the One-Stop Integrated Service (Pelayanan Terpadu Satu Pintu [PTSP]) policy at the Investment...

Ngalimun Ngalimun, I. Sartika, Margaretha Rumbekwan · 0 citations
Open access Sep 2026

Implementasi Sistem Informasi Administrasi Kependudukan (SIAK): Studi Komparatif Kota Bekasi dan Kabupaten Bekasi dalam Kerangka SPBE

This study analyzes and compares SIAK implementation in Bekasi City and Bekasi Regency, two neighboring autonomous regions with distinct demographic profiles and SPBE achievements, and recommends strengthening SIAK-SPBE interoperability and public digital literacy.

Ade Puspitasari, I. Sartika · 0 citations

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