Aug 2026
Towards Ethical AI-driven Marketing: A Framework for Explainability, Consumer Empowerment and Algorithmic Accountability in Emerging Markets
It is argued that explainable AI (XAI) constitutes a necessary, and currently undertheorised, layer in the design of consumer-facing AI systems, and a theoretical foundation for researchers, practitioners and policymakers to close the gap between AI capability and accountability in marketing.
Sakshi Bhati, Nikita Singh
· Asia-Pacific Journal of Mana... · 0 citations