This study examines the drivers, challenges, and outcomes of digital transformation within organizations, with a particular focus on the African context. Drawing on dynamic capabilities theory and the resource-based view, the research explores how organizations leverage digital technologies to enhance performance and competitiveness. Using empirical data, the study identifies key drivers of digital transformation, including leadership commitment, customer-centric innovation, and technological readiness. It also highlights significant challenges, such as skills gaps, infrastructural limitations, and governance issues. The findings reveal that successful digital transformation requires a holistic approach that integrates technological, organizational, and human factors. The study contributes to existing literature by providing context-specific insights and offers practical recommendations for managers and policymakers. The paper concludes by proposing a conceptual framework to guide digital transformation in emerging markets and suggests avenues for future research.
Samukeliso Musendame, Patson Chawuruka, Oliver Kapepa· African Journal of Managemen...· 0 citations
This study explores the relationship between corporate governance and organisational performance within state-owned enterprises (SOEs) in the Zimbabwean transport sector, with the objective of developing an integrated and contextually relevant governance-performance model. Despite their critical role in facilitating mobility and supporting trade, SOEs such as Air Zimbabwe and Zimbabwe United Passenger Company (ZUPCO) continue to experience persistent challenges, including financial deficits, operational inefficiencies, and declining service delivery standards. Existing scholarship tends to examine corporate governance in isolation, often overlooking the broader organisational and institutional contexts within which these enterprises operate. Adopting a mixed-methods research design, this study integrates quantitative analyses, comprising descriptive statistics, correlation, regression, and moderation techniques, with qualitative insights derived from interviews. The research is underpinned by a multi-theoretical framework that incorporates the resource-based view (RBV), institutional theory, systems theory, and contingency theory. The findings reveal that corporate governance plays a pivotal role in influencing organisational performance, alongside key internal factors such as human capital, technological capability, organisational culture, leadership, and the external operating environment. These elements collectively affirm the multidimensional nature of organisational performance. However, the study also finds that political interference significantly undermines the positive impact of governance structures and organisational capabilities. The study makes a theoretical contribution by advancing an integrated governance-performance model, while empirically highlighting the moderating effect of political interference. From a practical standpoint, the findings underscore the importance of comprehensive reforms in SOEs that prioritise strengthened governance frameworks, reduced political intrusion, and enhanced organisational capacity.
Samukeliso Musendame· Corporate Governance and Org...· 0 citations