Reforming State-Owned Enterprises in Developing Countries: A Conceptual Framework for Enhancing Performance and Economic Contribution
TL;DR
The study identifies key drivers of digital transformation, including leadership commitment, customer-centric innovation, and technological readiness, and proposes a conceptual framework to guide digital transformation in emerging markets.
Abstract
This study examines the drivers, challenges, and outcomes of digital transformation within organizations, with a particular focus on the African context. Drawing on dynamic capabilities theory and the resource-based view, the research explores how organizations leverage digital technologies to enhance performance and competitiveness. Using empirical data, the study identifies key drivers of digital transformation, including leadership commitment, customer-centric innovation, and technological readiness. It also highlights significant challenges, such as skills gaps, infrastructural limitations, and governance issues. The findings reveal that successful digital transformation requires a holistic approach that integrates technological, organizational, and human factors. The study contributes to existing literature by providing context-specific insights and offers practical recommendations for managers and policymakers. The paper concludes by proposing a conceptual framework to guide digital transformation in emerging markets and suggests avenues for future research.