THE IMPORTANCE OF QUALITY MANAGEMENT IN EDUCATIONAL INSTITUTIONS: BETWEEN THE BENEFITS AND CRITICISMS OF NEOLIBERALISM
Abstract
This article addresses the importance of quality management within educational institutions and how its conduct impacts the efficiency and effectiveness of teaching and learning processes. The methodology applied in research is a bibliographic review, with scientific articles pertinent to the subject as references. The results found suggest that the success and success of educational institutions depends in substantial part of a quality management with an emphasis on striving for excellence in teaching and student satisfaction. To that end, some process-centric tools and approaches, oversight of performance indicators, and active involvement of the academic community are essential. The study demonstrated that through continuous driving and improvement, adapting the curriculum to the demands of society and the labor market, and strengthening the development of students‟ skills and abilities is possible to quality management to optimize the efficiency and effectiveness of educational processes, leading to more effective resource utilization and potential cost reduction. It is concluded that the use of quality management practices becomes essential for the success of educational institutions and primarily for the training of individuals prepared for the challenges of the future.