Many decision support systems (DSS) provide predictions, recommendations, and, increasingly, explanations. Supporting human-AI decision-making with context-specific questions, however, remains largely unexplored. Questions can stimulate reflection and critical thinking, thereby introducing productive friction in the de...
Understanding human decision-making processes in everyday life is a central, yet rarely addressed, challenge in psychology. Either real-life complexity is reduced by isolating specific aspects of decision-making in highly constrained experimental settings, yielding insights into specific cognitive mechanisms under idea...
Confidence guides our decisions: it determines when we commit to a choice, gather more information, or change our minds. Prominent models treat confidence as a readout of the evidence in support of a decision: given the same evidence, a similar confidence level should follow, regardless of what the decision-maker is tr...
Cognitive prejudices are systematic patterns of divergence from norm rationality in judgment and have substantial influence on the way humans make decisions in personal, organizational and social contexts. During the last 50 years, cognitive psychology and behavioral economics research has shown that people often rely...
People often assume that moral decisions reflect stable internal moral values, yet research suggests they are context-dependent, especially in the context of emotionally charged dilemmas. One such context is perceived observation. When observed, people typically shift away from utilitarian judgments (i.e., maximize the...
A central challenge in decision-making is deciding when to trust one’s own judgement and when to rely on others. Because subjective confidence correlates with objective accuracy, a sensible strategy is to follow the choice made with higher confidence. Crucially, however, this strategy depends on accessing others’ confi...
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