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Transformasi Manajemen SDM di Era Digitalisasi : Analisis Pengaruh Teknologi AI dan Fleksibilitas Kerja terhadap Produktivitas Karyawan

Oct 2026 · Jurnal Semesta Ilmu Manajemen dan Ekonomi
AI and HR Technologies

Abstract

Transformasi digital mendorong organisasi mengubah cara mengelola sumber daya manusia (SDM), termasuk melalui penggunaan artificial intelligence (AI), sistem informasi SDM, dan pengaturan kerja yang lebih fleksibel. Artikel ini bertujuan menelaah bagaimana pemanfaatan AI dan fleksibilitas kerja berkaitan dengan produktivitas karyawan serta mengidentifikasi manfaat, tantangan, dan kondisi yang memengaruhi keberhasilannya. Penelitian menggunakan pendekatan Systematic Literature Review (SLR) terhadap delapan tautan sumber yang telah dipilih peneliti. Sumber dipetakan berdasarkan jenis publikasi, fokus, metode yang dilaporkan, dan relevansinya dengan pertanyaan penelitian. Sintesis tematik menunjukkan bahwa digitalisasi fungsi SDM, HRIS, AI, dan platform pembelajaran daring berpotensi mendukung efisiensi administrasi serta pengembangan kompetensi. Fleksibilitas kerja juga berpotensi meningkatkan otonomi dan membantu pengaturan waktu, tetapi memerlukan target yang jelas, komunikasi efektif, kompetensi digital, dan batas kerja-kehidupan pribadi. Karena beberapa tautan berupa buku atau profil Google Scholar dan sebagian metadata belum terverifikasi lengkap, hasil kajian diposisikan sebagai sintesis tematik, bukan estimasi kausal atau meta-analisis. Kajian menyimpulkan bahwa dampak teknologi dan fleksibilitas terhadap produktivitas bergantung pada kesiapan organisasi, kesesuaian teknologi dengan tugas, tata kelola data, serta dukungan manajemen.

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