Revisiting benefits of Quality 4.0: insights from systematic literature review

IV. NEW PERSPECTIVES ON MANAGEMENT AND ORGANISATIONAL RESILIENCE

The review synthesizes the performance improvements, operational efficiencies, and strategic advantages that stem from Q4.0 initiatives, providing a structured foundation for future research examining the strategic impact of digital quality management.

A systematic literature review of barriers and success factors for implementing Quality 4.0

The surge in research publications surrounding Quality 4.0 underscores the field’s growing significance. However, while the digitalization of quality management has been widely discussed, there remains a notable scarcity of in-depth research regarding the specific barriers and success factors for implementation. The existing investigations remain fragmented, indicating the need for more consolidated research. Thus, this study aims to systemize the main barriers and the success factors for effective implementation of Quality 4.0. A systematic literature review was conducted. A total of 18 empirical research papers published from 2017 to 2025 from Web of Science (WoS) and Scopus databases were reviewed using specific inclusion and exclusion criteria. The study provides a structured synthesis of the barriers and success factors identified in the implementation of Quality 4.0. The findings contribute to future research on factors influencing Quality 4.0 adoption and offer insights for stakeholders. Specifically, the results can support decision-makers in assessing implementation readiness by identifying potential barriers and evaluating whether critical success factors are in place.

NEW TRENDS IN CONTEMPORARY ECONOMICS, BUSINESS AND MANAGEMENT

The Impact of ERP Systems on Financial Reporting Quality: A Systematic Literature Review

In the era of digital transformation, Enterprise Resource Planning (ERP) systems are standard for integrated organizations, yet their impact on financial reporting quality remains debated. This study employs a Systematic Literature Review (SLR) to analyze the relationship between ERP systems and reporting quality, screening papers from 2015 to 2025 via Scopus and Google Scholar. Addressing two research questions, the study identified 68 initial records, narrowed to 10 high-quality empirical studies. Results show a publication surge in 2017 followed by fluctuating trends until 2025, primarily within the Business, Management, and Accounting sectors (37%). Qualitative synthesis reveals that ERP significantly improves timeliness and accuracy by providing a "single source of truth" and reducing manual errors. Furthermore, digital audit trails enhance faithful representation and verifiability. However, system complexity may hinder understandability without adequate staff training. Ultimately, ERP improves accounting outcomes by integrating technology with workforce skills, though success depends on organizational readiness.

Unpacking the Green HR and Performance Nexus: A Systematic Literature Review

This systematic literature review and bibliometric analysis examines the evolving landscape of Green Human Resource Management (GHRM) and its impact on individual employee performance. While empirical studies in this domain have expanded rapidly, the literature remains conceptually fragmented. This study addresses this gap by mapping the intellectual structure of the field and synthesizing divergent findings into a unified conceptual framework. Utilizing the PRISMA guidelines and an extensive search of the Scopus database, this review synthesizes evidence from 68 high-impact, peer-reviewed articles. The results reveal that GHRM functions as a “dual-performance” engine, simultaneously fostering voluntary employee green behavior and enhancing traditional task efficiency. These outcomes are mediated by critical psychological mechanisms, such as moral identity and meaningfulness of work, and are further moderated by leadership styles and digital infrastructure integration. The analysis culminates in a unified conceptual model that offers a robust blueprint for future research. Practically, this study urges organizations to transition from treating sustainability as an isolated initiative toward embedding it into core HR functions, supported by ethical leadership and AI-driven systems. By bridging the divide between human capital capability, psychological well-being, and technological integration, this review provides a strategic roadmap for cultivating a workforce that is both high-performing and ecologically responsible.

Digital innovation and quality improvement in Industry 4.0: the mediating role of TQM critical success factors

Despite the growing adoption of Industry 4.0 (I4.0) technologies, their effects on quality performance vary widely across different organizational contexts. This raises a central question in the literature on digital transformation: similar technological investments often yield significantly different quality outcomes across organizations. This variability is significant because it indicates that digital innovation does not automatically translate into quality improvements but depends on specific organizational conditions. Understanding this phenomenon is therefore essential to explain the nonlinear and contingent nature of quality performance in digitized systems. This study addresses this issue by analyzing how and under which organizational conditions digital innovation translates into quality improvement. It examines the mediating role of the critical success factors (CSFs) of total quality management (TQM) in determining the outcomes of Quality 4.0. The study employs a systematic literature review (SLR) based on 88 peer-reviewed articles. A combined deductive–inductive content analysis was conducted to identify recurring organizational mechanisms and their relationships with I4.0 enabling technologies. Frequency analysis and co-occurrence techniques were used to identify structural patterns in the literature. The results show that I4.0 technologies – such as IoT, big data analytics, simulation, cloud computing, and augmented reality – do not directly generate quality improvements. Their impact is mediated by a set of TQM CSFs, specifically Information and Analysis, Continuous Improvement, Strategic Planning, Process Management, and Customer Focus. These factors operate as socio-technical mechanisms that enable organizations to transform digital inputs into organizational learning, process optimization, and value creation. The study contributes to the literature by moving beyond a technology-driven perspective and proposing a theoretical reinterpretation of TQM CSFs as socio-technical mechanisms through which digital innovation translates into quality outcomes. In particular, the work explains why similar digital investments can generate different quality outcomes, highlighting the role of organizational conditions in mediating this relationship. In this sense, the theoretical contribution consists of linking research strands on digital transformation and quality management through a socio-technical and capability-based perspective. From a managerial perspective, the results offer an operational interpretation of the CSFs, which can be used to guide the implementation of Quality 4.0.