From Voiceprints to User Entities: Online Speaker-Memory Construction for Multi-User Spoken Agents

Abstract

Personalized spoken agents must identify speakers before accessing user-specific memory, yet memory benchmarks typically assume correctly attributed histories. We argue that voiceprints are observations of identity, not identities themselves, and formulate online speaker-memory construction to maintain persistent user entities as acoustic evidence evolves. We introduce EvoSpeakerMem, a training-free layer for causal speaker routing, selective acoustic-state updates, and identity-partitioned memory writes and retrieval through a replaceable text-memory backend. We also construct LoCoMo-ID, a spoken-memory benchmark with hidden speaker identities, speaker-sensitive queries, simulated recording-condition shifts, and four-speaker identity-confusion tests. On longitudinal SMIIP-TV, genuine-probe rejection under a frozen near-enrollment threshold rises from 29.8% to 55.6% over approximately one year. On LoCoMo-ID speaker-sensitive queries, gated updating improves identity-gated QA over fixed representations by 3.86 and 11.62 percentage points under clean and shifted conditions, respectively, with no wrong-user authorizations. The advantage persists in the four-speaker test. Yet reducing fragmentation and improving QA can coexist with incorrect cross-user links, revealing a fragmentation--contamination trade-off that QA alone cannot capture.