The study concludes that technological complexity must be subordinated to democratic safeguards, recommending that public institutions implement mandatory independent algorithmic audits, enforce strict interpretability standards in public procurement, and adopt hybrid regulatory frameworks to ensure fair and accountable governance.
Abstract
This study analyzes the transition toward anticipatory public administration through the use of artificial intelligence (AI). Despite the growing deployment of predictive models, a clear research gap remains regarding the socio-technical prerequisites—such as institutional trust, data infrastructure, and ethical–legal frameworks—that condition their success. To address this, a Systematic Literature Review (SLR) was conducted following the PRISMA 2020 guidelines, retrieving 68 open-access articles published between 2020 and 2025 from the Scopus and Web of Science databases. Data synthesis was performed using descriptive bibliometric mapping and qualitative thematic analysis. The results show that scientific interest has experienced accelerated growth since 2024, highlighting a preference for machine learning systems that automate service delivery. While AI enables significant benefits, including a 40% reduction in budgetary errors and early fraud detection, progress is hindered by algorithmic opacity (“black box” models), the risk of structural bias, and civil servants’ confirmation bias. The study concludes that technological complexity must be subordinated to democratic safeguards. To this end, a research agenda is proposed alongside practical implications, recommending that public institutions implement mandatory independent algorithmic audits, enforce strict interpretability standards in public procurement, and adopt hybrid regulatory frameworks to ensure fair and accountable governance.
The findings suggest that ensuring the ethical use of AI in public administration depends not only on technological solutions but also on digital literacy and the development of a hybrid governance ecosystem that integrates regulatory frameworks, technical auditing mechanisms, and mandatory human oversight (human-in-th...
While AI is integral to the tax compliance ecosystem, academic research is scattered across tax enforcement, governance, and sustainability. This bibliometric analysis of 1,803 Scopus-indexed articles from 2015 to 2025 shows that the field is not yet mature, but is undergoing rapid thematic change, with three waves, en...
Houda Zaim, Siham Sahbani· European journal of sustaina...· 0 citations
Artificial intelligence is transforming how public decisions are made, and the question of who oversees these decisions, and how, is becoming increasingly important. This study maps the bibliometric structure and thematic development of research on artificial intelligence, accountability, and good governance in public...
Merve Deniz Pak Güre· Sayıştay dergisi· 0 citations
A systematic bibliometric and scientometric review of global scientific production intersecting smart governance and social indicators from 2000 to 2026 reveals a major thematic shift: public management research is transitioning from purely technical performance metrics toward human-centric indicators such as social eq...
Najib Bahmani, Mohamed Drar, Souad Batriche· International Journal of Res...· 0 citations
This systematic review examines how artificial intelligence can support strategic decision-making in private universities, the organizational conditions shaping its value, and the governance and implementation risks that constrain responsible use and identifies four interconnected roles of AI: environmental intelligenc...
Yun-Dong Wu, Wei-Jian Kong· Artificial Intelligence in E...· 0 citations
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