Aug 2026· Sophia Research Review· Vol 3, pp. 38-50· 0 citations
TL;DR
Overall, digital transformation was identified as a structural and irreversible process capable of redefining the future of small and medium-sized enterprises, organizational competitiveness, and sustainable economic development in the digital era.
Abstract
The objective of this study was to analyze the role of digital transformation as a determinant of competitiveness in small and medium-sized enterprises and evaluate its impact on organizational efficiency, innovation capacity, sustainability, and strategic development. The study was developed using a qualitative analytical methodology supported by a comprehensive narrative literature review. Scientific articles, institutional reports, systematic reviews, and academic investigations published between 2021 and 2026 were analyzed through recognized scientific databases and academic repositories. The findings demonstrated that digital transformation significantly strengthens organizational competitiveness by improving operational efficiency, strategic decision-making, innovation processes, customer engagement, and market expansion. Technologies such as artificial intelligence, electronic commerce, automation systems, cloud computing, and digital payment platforms were identified as essential tools for enhancing organizational adaptability and business sustainability. However, the study also revealed important challenges related to financial limitations, cybersecurity risks, digital inequality, insufficient technological infrastructure, and lack of digital competencies. Overall, digital transformation was identified as a structural and irreversible process capable of redefining the future of small and medium-sized enterprises, organizational competitiveness, and sustainable economic development in the digital era.
This study uses a mixed methodology to assess the impact of digital transformation and ESG on the business performance of small and medium-sized logistics enterprises. The research model was constructed and validated using a linear structural equation model. Data was collected from 268 small and medium-sized logistics enterprises in Ho Chi Minh City, Vietnam. The findings of the research indicate that the phenomena of digital transformation and ESG criteria are emerging as pervasive global trends, significantly influencing logistics enterprises, while simultaneously posing challenges associated with financial resources, technological advancements, and the operationalization of environmental policies. Empirical analysis indicates that the two digital transformation factors of technological innovation and the trend of innovation, and the three ESG factors of environmental commitment, social responsibility, and governance capacity, all five factors have a significant impact on the business performance of small and medium-sized logistics enterprises. Based on these findings, the study proposes managerial implications and practical solutions to improve business performance for small and medium-sized logistics enterprises (SMEs). The research provides valuable results for SMEs and managers in developing strategies and policies to promote digital transformation and ESG towards sustainable business.
Q. Nguyen, Hoang Nhat Tran, Tien Xuan Nguyen et al.· Tạp chí Khoa học Đại học Côn...· 0 citations
Digital transformation has become a key strategy for organizations to enhance operational efficiency and maintain competitiveness amid rapid technological advancements. This study aims to analyze the role of digital transformation in improving operational efficiency and organizational performance. The research employed a literature review method with a descriptive qualitative approach through the examination and critical analysis of scientific publications discussing the implementation of digital transformation across various sectors. The results indicate that digital transformation significantly contributes to increasing productivity, accelerating business processes, reducing operational costs, improving service quality, and strengthening organizational competitiveness. The findings further reveal that the adoption of digital technologies, such as cloud computing, artificial intelligence, big data analytics, and business process automation, plays a crucial role in supporting operational efficiency and the continuous improvement of organizational performance. Therefore, digital transformation serves not only as a form of technology adoption but also as a strategic organizational approach capable of creating value, enhancing business process effectiveness, and establishing sustainable competitive advantages in the digital era.
Syariyan Nor, Rafly Verdyansyah Pratama, Joy Nashar· Devotion : Journal of Resear...· 0 citations
Digital transformation has become an important strategic priority for organizations seeking to improve efficiency, innovation, customer engagement, and long-term competitiveness. The increasing adoption of cloud computing, artificial intelligence, big data analytics, Internet of Things technologies, and digital collaboration platforms has changed the way organizations operate and create value. However, the implementation of digital technologies alone does not necessarily lead to improved organizational performance. Successful transformation also depends on organizational culture, leadership, employee capabilities, business processes, and strategic alignment. This paper examines the relationship between digital transformation and organizational performance through a systematic review of existing academic literature. The review focuses on the major mechanisms through which digital transformation can influence operational efficiency, innovation, decision-making, customer experience, and competitive advantage. The findings indicate that digital transformation can generate substantial performance improvements when technological investments are integrated with organizational and human capabilities.The study also identifies common challenges, including resistance to change, cybersecurity risks, insufficient digital skills, high implementation costs, and difficulties in integrating legacy systems.The paper concludes that organizations should approach digital transformation as an organizational change process rather than simply as a technology adoption exercise.
Zain Abni Khursheed· International journal of sci...· 0 citations
The study proposes a quantitative research design based on survey data collected from Romanian SMEs operating in different economic sectors and develops a theoretical framework linking digital transformation with firm performance by drawing on the theory of the firm, transaction cost economics, behavioral economics, innovation theory, and industrial organization.
Ciprian-Constantin Pătrăuceanu, Oleg Petelca, Iurie et al.· The Annals of the University...· 0 citations
The findings indicate that e-commerce, cloud computing, customer relationship management, and digital marketing tools supported operational coordination, market reach, and customer engagement, but limited digital skills, implementation costs, cybersecurity risks, and infrastructure constraints restricted deeper adoption.
Sundeep Kumar, N. Kumar, Akash Singh· Journal of Global Entreprene...· 0 citations
The results show that Digital Intensity significantly and positively influences financial, environmental, and social performance (SP), highlighting its role as a primary driver of SME sustainability, and underline the need for prioritising investment in digital tools and skills.
R. K. Letshaba, Lebogang Mosupye-Semenya· South African Journal of Bus...· 0 citations
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