Aug 2026· Proceedings of the Canadian Engineering Education Association (CEEA)· 0 citations
TL;DR
Overall, interaction quality, not mere usage, appears to drive productive persistence, highlighting the importance of minimizing false negatives and encouraging Socratic scaffolding in educational chatbot design and deployment.
Abstract
Generative AI chatbots are increasingly used in introductory programming courses, but whether they support learning or encourage over-reliance remains unclear. To examine which interaction features are associated with productive persistence, we analyzed 198 CS1 student–chatbot conversation logs using a five-dimensional coding scheme: query type, response relevance, response type, dialogue outcome, and effectiveness marker. Persistence was measured as the number of student prompts per log. Negative binomial models showed that relevance failures predicted longer interactions, particularly false positives (IRR = 2.49) and false negatives (IRR = 1.65), both p < 0.001. Logistic models showed that false negatives strongly predicted unresolved sessions (OR = 9.94, p = 0.008), suggesting that the inability to answer accelerates abandonment. In contrast, conceptual (Socratic) responses predicted progressive effectiveness markers. Overall, interaction quality, not mere usage, appears to drive productive persistence, highlighting the importance of minimizing false negatives and encouraging Socratic scaffolding in educational chatbot design and deployment.
Structured human-computer interactions with higher education chatbots to explore whether these chatbots were programmed to provide financial counseling to college students found that many systems marked as AI chatbots fell short of adaptive, generative capabilities which are the essence of AI systems.
Richard Simonds, Z. Taylor, Sara Ray· Journal of Ethics and Emergi...· 0 citations
The findings show that interaction with ChatGPT rarely coincided with substantial changes in students’ underlying interpretations or positions, and highlight the need for pedagogical strategies based on source comparison, verification, and justification of generated content.
Núria Gil-Duran, Jordi Mogas· The social science· 0 citations
Michael, a syllabus-aware AI teaching assistant designed to scaffold reasoning through structured, hint-first dialogue aligned with course progression, rather than providing direct solutions, is introduced, suggesting that curriculum-aligned constraints and hint-first scaffolding can support instructional integration w...
Or Peretz, Roei Zerahia· International Journal of Inf...· 0 citations
Generative AI tools are now widely used in undergraduate programming, yet most evidence about how students use them comes from self-report rather than from observed behaviour. This study examined the sequential structure of students’ ChatGPT (GPT- 4o, OpenAI)-supported programming work and the cognitive complexity of t...
A. Omarbekova, M. Miłosz, G. Bekmanova et al.· Education sciences· 0 citations
Retrieval-augmented generation (RAG) is increasingly used across knowledge-intensive enterprise contexts, yet little is known about real-world interaction with such systems. We present a qualitative field study of a RAG-based assistant in B2B sales, analyzing 190 chat sessions and a complementary user survey. Drawing o...
H. Schneider, Androniki Mertsiotaki, Sven Winkelmann· Message Understanding Confer...· 0 citations
Results indicate that students usually begin tasks with structured prompts but later move towards mixed or unstructured prompting styles, suggesting a control-then-explore sequence, and suggest that scaffolded instruction in prompt engineering can support more confident and consistent student use of AI chatbots.
Nur Izzati Khairuddin, M. Rashid, H. A. Mohamad et al.· International Journal of Lea...· 0 citations
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