Artificial Intelligence’s Transformative Impact on Management, Strategy, and Workplace Dynamics: A Systematic Literature Review
Abstract
The integration of artificial intelligence (AI) into organizations is reshaping management practice, competitive strategy, and the experience of work, yet scholarship remains fragmented across disciplines and is predominantly Western-centric. This systematic literature review synthesizes interdisciplinary evidence on how AI transforms leadership and management functions, drives business model innovation, and alters workplace dynamics, with particular attention to Southeast Asian and Philippine contexts. Peer-reviewed, English-language journal articles published between 2016 and 2025 addressing the organizational, strategic, or workforce implications of AI were included; purely technical studies and non-peer-reviewed materials were excluded from the corpus, with institutional reports used only for contextualization. Scopus, Web of Science, ABI/INFORM, Business Source Complete, and the ACM Digital Library were searched. Screening followed the PRISMA 2020 guidelines: 1,245 records were identified, and 128 studies met all inclusion criteria and were synthesized thematically. First, AI integration facilitates an augmented leadership model in which effective managers combine human judgment with algorithmic capability. Second, AI operates as a strategic capability that enables adaptive, data-centric business models. Third, workplace dynamics exhibit a bifurcation effect whereby AI augments some roles while displacing or deskilling others. The review contributes an integrative tripartite framework connecting leadership, strategy, and workforce transformation, and identifies priorities for research and policy in emerging economies. No protocol was registered.
