Logistics and supply chain management in the Industry 5.0 era: Human-centric digitalization, sustainability, resilience, and performance dynamics

Abstract

This study investigates the multidimensional impacts of the Industry 5.0 paradigm on logistics and supply chain management, focusing primarily on human-centric digitalization and sustainability dynamics. Within this scope, aspects of operational efficiency, resilience, and financial performance are analysed as complementary dimensions within the thematic synthesis. Emphasising human-centric digitalization, it examines how the integration of advanced technologies with social responsibility principles reshapes supply chain strategies, fosters organisational transformation, and creates competitive advantages in the context of sustainable development. Following the PRISMA protocol, and using the Web of Science Core Collection as the primary database, a systematic literature review of 47 peer-reviewed studies was conducted, mapping thematic linkages among digitalization, resilience, financial outcomes, and sustainability. The synthesis identifies a conceptual framework that positions human–machine collaboration as a central enabler for sustainable transformation, enhancing decision-making, adaptability, energy efficiency, carbon footprint reduction, green innovation, and financial outcomes. Findings highlight interconnected pathways through which digitalization generates both operational gains and long-term strategic resilience.  This study contributes an original analytical lens that unites human-centric digitalization, sustainability, resilience, and financial performance within a single framework, offering actionable insights for aligning technological innovation with sustainable supply chain strategies. In particular, the study points to practical pathways such as the use of digital twins for resource optimisation, blockchain for supply chain transparency, and AI-driven solutions for emission reduction.