Diagnostics of the digital maturity of enterprise business processes as the basis for their intellectualization and adaptive development

Abstract

The article substantiates the scientific and applied relevance of diagnosing the digital maturity of enterprise business processes as a prerequisite for their intellectualization and adaptive development under conditions of neo-technological reproduction. It is proved that digital transformation cannot be interpreted only as the technical renewal of separate information systems, since its effectiveness depends on the depth of process redesign, the ability to integrate data into managerial decision-making, the level of employees’ digital competencies, the quality of ICT infrastructure, the readiness of organizational culture for change, and the availability of mechanisms for controlling digital risks. It is emphasized that enterprises operating in an unstable environment need to move from fragmented digitalization to systemic digital maturity, in which digital tools are not isolated but integrated into a unified framework of diagnosis, redesign, automation, analytics, monitoring, and business process adjustment. The article proposes the author’s interpretation of the digital maturity of business processes as an enterprise’s integrated capability to use digital technologies, data, competencies, and organizational mechanisms to ensure the controllability, flexibility, transparency, and effectiveness of process development. The logic of transition from digital presence to operational integration, analytical maturity, and intellectualization of business processes is substantiated. Intellectualization is interpreted not as a final state but as a dynamic process of accumulating data, learning the management system, and updating decision-making rules. The article develops an indicator contour for diagnosing digital maturity, covering process, technological, information-analytical, human-competence, security, and performance dimensions. A diagnostic-adaptive contour of business process intellectualization is proposed, combining strategic development goals, digital maturity diagnostics, data and ICT infrastructure, process redesign, investment support, digital competencies, automation, analytics, cybersecurity, performance monitoring, adjustment, and feedback. The practical significance of the results lies in the possibility of applying the proposed provisions to corporate digital modernization programs, assessing business process conditions, prioritizing digital investments, and increasing enterprise adaptability to changes in the digital economy. Keywords: digital maturity, business processes, intellectualization, digital transformation, adaptive development, diagnostics, ICT infrastructure, digital competencies, BPM, economic security.