2026· International journal of research and scientific innovation· Vol 13, pp. 2702-2707· 0 citations
Abstract
This article examines the contribution of the Integrated University Management System (SIGU) to the delivery of public services within universities. It addresses the question of the extent to which SIGU contributes to service delivery, employing a qualitative methodological approach to better interpret information and the perceptions of interviewees regarding the system's operationalization. The findings indicate that SIGU yields benefits for universities by increasing work flexibility, preventing the massive loss of documents, and significantly reducing corruption within the institution. However, it is recommended that universities establish mechanisms for preserving grades both in physical format and on the digital platform and implement continuous training for system users, including students, faculty, and academic registry staff.
The Management and Performance Program (PGD) is a results-based management instrument that introduced telework within Brazil’s Federal Public Administration. This article aims to investigate IFRN employees’ perceptions of the PGD regarding its benefits, challenges, and possible improvements. This is an exploratory qual...
Pollyana de Carvalho Medeiros, Daniele de Souza Paulino· Revista de Estudos Interdisc...· 0 citations
The objective of this study is to investigate the factors influencing the adherence of employees at a public university to the Management and Performance Program (MPP). To this end, a questionnaire was administered to 104 employees, and the data obtained were examined using Factor and Cluster Analysis. The results reve...
Andreia Henrique Lustosa Vieira Rezende, A. D. de Almeida, Celso Vila Nova de Souza· Journal of Organizational Ps...· 0 citations
This study developed and evaluated a Digital Knowledge Management System (DKMS) designed to support the financial management processes of school heads in Paracale District, Division of Camarines Norte, particularly in budgeting, resource allocation, and reporting. Guided by the Input–Process–Output (IPO) framework, the...
Rosabel S. Mancenido· International Journal of Sus...· 0 citations
Building on the work of one of the authors, this article examines the rationale and development of a reflexive performance management model for university development programs using dynamic standards. It identifies shortcomings in the implementation and updating of university development programs related to the lack of...
R. V. Soldatov, O. Lomovtseva· EKONOMIKA I UPRAVLENIE: PROB...· 0 citations
Subject. The impact of the service sector on the nature of society's development.
Objectives. A critical analysis of different interpretations of the concept of 'service' and developing recommendations to improve the effectiveness of government policy in digitalization.
Methods. General scientific research methods were...
M. V. Min'Kovskaya, Irina S. Bondarenko· Regional Economics Theory an...· 0 citations
As a non-bank financial institution, cooperatives play a vital role in enhancing community welfare through savings and loan activities and other economic services. This study aims to analyze the implementation of a Management Information System (MIS) in improving member services at Koperasi Sedana Werdi. An MIS serves...
Putu Siti Firmani, Luh De Liska, Putu Eva Julianawati· Journal of Creative Power a...· 0 citations
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