Do System One Decisions Add Up? A Study of Probabilistic Coherence
TL;DR
Findings show why decision systems need joint evaluation of accuracy, confidence calibration, and probability coherence in the workflow used by an application.
Abstract
A decision model can give probabilities that sum to one for every question yet disagree with itself when the same decision is broken into smaller steps. We study this form of probabilistic coherence in Jev and the English Laya checkpoint, using 2,500 matched examples per system across TREC, CLINC150, and MASSIVE. Across 72,000 classification questions, we compare direct fine-label predictions with broad-category probabilities and predictions reconstructed through those categories. Both systems show substantial disagreement: mean category-level total variation ranges from 0.219 to 0.349 for Jev and from 0.424 to 0.689 for Laya, on a scale where zero means exact agreement. The consequences differ sharply. On CLINC150, reconstruction reduces Jev's accuracy by 22.9 percentage points (paired 95% bootstrap interval: [-24.9, -20.9]) and improves Laya's by 21.3 points ([18.0, 24.5]). The same directions hold across all three datasets, with all six unadjusted accuracy-change intervals excluding zero. Improved accuracy can also accompany less reliable confidence: on MASSIVE, Laya gains 9.2 accuracy points while its expected calibration error rises from 0.046 to 0.124. Error analysis identifies both broad-category mistakes and within-category confusions. These findings show why decision systems need joint evaluation of accuracy, confidence calibration, and probability coherence in the workflow used by an application.
