Analisis Pola Penggunaan Microsoft Teams terhadap Efektivitas Komunikasi Kerja Karyawan PT Senantiasa Makmur Menggunakan Visualisasi Dashboard Power BI

Abstract

This study aims to analyze Microsoft Teams usage patterns, measure workplace communication effectiveness, test the statistical relationship and effect between the two variables, and present the findings through a Power BI dashboard among employees of PT Senantiasa Makmur. A quantitative approach with a descriptive and correlational design was applied. Primary data were collected through a five-point Likert-scale questionnaire using Google Forms from 20 respondents. Variable X consisted of usage intensity, ease of use, feature utilization, and usage quality, while variable Y consisted of information clarity, information timeliness, work coordination, and communication productivity. After item X12 was removed based on the validity test, the composite score for X was calculated from 15 items and Y from 16 items. The results showed a mean X of 4.323 and a mean Y of 4.294. Pearson correlation was 0.683 with a significance value of 0.001, indicating a positive and statistically significant relationship. The R Square of 46.65% indicates the proportion of variation in communication effectiveness explained by Microsoft Teams usage patterns in the model. Simple linear regression produced Y = 1.101 + 0.738X, with significant t and F tests at α = 0.05. The findings were visualized through a Power BI dashboard containing KPI cards, indicator charts, a scatter plot, insights, and recommendations. The dashboard functions as a visualization medium for survey data rather than a real-time Microsoft Teams log monitoring system.