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#natural language processing Preprint Open access

Useful Diversity or Hallucinated Variety? Persona-Conditioned Synthetic Query Generation for E-Commerce Search

Filippos Ventirozos Tom Armitage Mahmoud Oshagh Peter A. Appleby Matthew Shardlow
Oct 2026
Natural Language Processing

Abstract

Synthetic supervision can bootstrap semantic parsers in new search domains, but prompt-induced diversity is useful only when generations are faithful to the structured intent. We explore this for cold-start e-commerce search: 118,098 synthetic pairs produced by 6 LLMs with 9 persona-conditioned prompt families on a 47-field UK automotive schema, against 1,214 human-annotated and 15,304 production queries. We show that the IPIP personality bundle improves parser F1 in all four matched contrasts (Holm-corrected $p<.001$), and all three bundles have a positive main effect over the complete $2^3$ grid. Syntax conditioning is the axis that moves generations towards real traffic. It also induces lexical diversity. Alignment sKL, the divergence between von Mises-Fisher distributions fitted to synthetic and human-annotated queries, is an unlabelled proxy for parser F1 ($\rho=-0.917$ against human queries written for simulated shopper scenarios, lower is closer). An LLM committee, checked against a blinded author pass, triages the 927 queries missed by every parser and labels 37% as hallucinated. Dropped constraints dominate. The four syntax-bearing families have the largest hallucinated shares, 38 to 42%, while IPIP alone has the lowest at 28%.

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