PersonaFuse: A Situation-Aware Post-Training Framework for Adaptive LLM Behavior in Enterprise Tasks

Abstract

Large language models (LLMs) are increasingly deployed in enterprise settings to support task execution and workflow automation. Despite the strong performance of general-purpose models on standard benchmarks, organizations often need to adapt them to domain-specific tasks and operational constraints in practice. However, existing post-training approaches introduce capability trade-offs and lack mechanisms for situational adaptation. In this work, we propose PersonaFuse, a post-training framework that enables situation-aware behavioral adaptation in LLMs. Grounded in Trait Activation Theory and operationalized through the Five-Factor Model, PersonaFuse dynamically adjusts model behavior based on task context using a mixture-of-experts architecture with trait-level experts and a context-aware routing mechanism. We evaluate PersonaFuse at three levels. At the capability level, it achieves balanced improvements across general reasoning, interaction quality, and safety without introducing trade-offs. At the workflow level, it improves task completion in enterprise scenarios involving tool use and structured execution across both B2B and B2C tasks. At the deployment level, we analyze model selection under cost and safety constraints using a capability-cost frontier framework, showing that models adapted with PersonaFuse achieve more favorable trade-offs and are consistently selected as optimal across deployment scenarios. PersonaFuse provides a practical framework for developing LLMs that are not only capable, but also adaptable and deployable in real-world enterprise environments.