2026· International Journal of Transformation in Tourism & Hospitality Management and Cultural Heritage· Vol 10, pp. 12-26· 0 citations
Abstract
The Lean management, which is a product of the Toyota Production System and first codified to manufacturing by Womack et al. (1990) has experienced a long-term migration into the service industry over thelast 30 years. The rationalisational logic of lean, which is focused on generating maximum customer value by progressive extinction of the activities that do not add value and thus consume resources is sector-neutral in principle but highly context-specific in practice. Healthcare, banking, hospitality, retail, and the public sector service organizations have documented their operational efficiency, cycle time decrease, and customer satisfaction improvements when adopting lean (Henrique and Filho, 2020). Nonetheless, the failure rates of implementation are tough to go and industry estimates indicate that half to two-thirds of lean transformation projects cannot maintain initial improvements after three years (Bortolotti et al., 2021)
Lean Implementation in Manufacturing offers a comprehensive exploration of the organisational dynamics that shape the success or failure of Lean methodologies in manufacturing environments. Moving beyond the technical aspects of Lean, this book positions it as a holistic management philosophy that demands deep cultural...
Total Quality Management (TQM) and Lean Management are two of the most influential approaches used to improve organisational performance, quality, productivity and customer satisfaction. Although they developed from different traditions, the literature shows considerable overlap between the two approaches. TQM places e...
Sarvesh N. Gawade, Murtuza AK Chakkiwala, Anush Wable et al.· International Journal of Sci...· 0 citations
The present study examines the impact of organizational structures (functional, divisional, matrix and flat) within small and medium-sized manufacturing enterprises (SMEs) on the implementation of lean manufacturing practices. The research combines qualitative analysis from detailed case studies of five distinct compan...
This paper explores critical issues of Total Quality Management (TQM) and how it is associated
with organizational performance. It relies on the international body of literature and case-based
experiences to focus on the essence of TQM as a systemic and strategic philosophy relying on
leadership commitment, quality-cul...
C. F. Okeke· IIARD International Journal...· 1 citation· ⚡1
Lean Management identifies itself as an efficient management model, providing a solid framework for optimizing internal processes and boosting employee performance. Through its core principles of eliminating waste and orienting activities based on customer perceived value, Lean makes it easier for organizations to stre...
The study contributes to the digital transformation literature by empirically contextualizing the DeLone and McLean framework within Pakistan’s public sector and highlighting the importance of integrating technological readiness, organizational change, transformation capabilities, and user experience for achieving succ...
Rabiya Zia, Sania Shaff, Muhammad Jamshaid Bajwa· 0 citations
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