Kai-Kristian Kemell

Identifying and Prioritizing Generative AI Use Cases in an Organization: An Industrial Case Study

Organisations are examining how generative AI can support their operational work and decision-making processes. This study investigates how employees in a energy company understand AI adoption and identify areas where AI and LLMs-based agentic workflows could assist daily activities. Data was collected in four weeks through sixteen semi-structured interviews across nine departments, supported by internal documents and researcher observations. The analysis identified areas where employees positioned AI as useful, including reporting work, forecasting, data handling, maintenance-related tasks, and anomaly detection. Participants also described how GenAI and LLM-based tools could be introduced through incremental steps that align with existing workflows. The study provides an overview view of AI adoption in the energy sector and offers a structured basis for identifying entry points for practical implementation and comparative research across industries.

Engineering RAG Systems for Real-World Applications: Design, Development, and Evaluation

Retrieval-Augmented Generation (RAG) systems are emerging as a key approach for grounding Large Language Models (LLMs) in external knowledge, addressing limitations in factual accuracy and contextual relevance. However, there is a lack of empirical studies that report on the development of RAG-based implementations grounded in real-world use cases, evaluated through general user involvement, and accompanied by systematic documentation of lessons learned. This paper presents five domain-specific RAG applications developed for real-world scenarios across governance, cybersecurity, agriculture, industrial research, and medical diagnostics. Each system incorporates multilingual OCR, semantic retrieval via vector embeddings, and domain-adapted LLMs, deployed through local servers or cloud APIs to meet distinct user needs. A web-based evaluation involving a total of 100 participants assessed the systems across six dimensions: (i) Ease of Use, (ii) Relevance, (iii) Transparency, (iv) Responsiveness, (v) Accuracy, and (vi) Likelihood of Recommendation. Based on user feedback and our development experience, we documented twelve key lessons learned, highlighting technical, operational, and ethical challenges affecting the reliability and usability of RAG systems in practice.

LLM-based Multi-Agent System for Intelligent Refactoring of Haskell Code

Refactoring is a constant activity in software development and maintenance. Scale and maintain software systems are based on code refactoring. However, this process is still labor intensive, as it requires programmers to analyze the codebases in detail to avoid introducing new defects. In this research, we put forward a large language model (LLM)-based multi-agent system to automate the refactoring process on Haskell code. The objective of this research is to evaluate the effect of LLM-based agents in performing structured and semantically accurate refactoring on Haskell code. Our proposed multi-agent system based on specialized agents with distinct roles, including code analysis, refactoring execution, verification, and debugging. To test the effectiveness and practical applicability of the multi-agent system, we conducted evaluations using different open-source Haskell codebases. The results of the experiments carried out showed that the proposed LLM-based multi-agent system could average 11.03% decreased complexity in code, an improvement of 22.46% in overall code quality, and increase performance efficiency by an average of 13.27%. Furthermore, memory allocation was optimized by up to 14.57%. These results highlight the ability of LLM-based multi-agent in managing refactoring tasks targeted toward functional programming paradigms. Our findings hint that LLM-based multi-agent systems integration into the refactoring of functional programming languages can enhance maintainability and support automated development workflows.

From Meetings to Product Vision: An Agentic Approach with MARARE

From Business Meetings to Requirement Artifacts: An Agentic AI Approach with MARARE

This paper presents MARARE, a real-time multi-agent system that transforms meeting dialogues into structured software requirements. One agent interacts with participants, while background agents extract and verify requirements collaboratively. Evaluation using the LLM-as-a-Judge method across five meetings (5–8 minutes each) shows a mean coverage of 80.0 ± 11.2 % (mean ± SD), semantic similarity of 0.86 ± 0.05, and hallucination rate of 14.3 ± 6.2 %. Preliminary results indicate performance differences across LLMs, suggesting that model choice influences coverage, consistency, and hallucination rates.

Bridging Humans and LLMs: Investigating Human-AI Collaboration in Multi-agent Requirements Analysis for Organizational AI Adoption

Context: Organizations adopting Artificial Intelligence (AI) face challenges in eliciting and analyzing requirements that align with strategic objectives, especially when human oversight and iterative refinement are needed. Large Language Models (LLMs)-based Multi-agent systems provide a potential solution by supporting structured and collaborative Requirements Engineering (RE) processes for AI adoption planning. Objective: The objective of this study is to investigate whether a multi-agent system, built on LLMs and supported by human input, can assist in requirements analysis for AI adoption. Method: We used a mixed-method approach: (i) designed and developed a multi-agent system to support the generation and prioritization of requirements for AI adoption, (ii) conducted multiple case studies with four companies to evaluate the system, and (iii) collected data through post-session questionnaires from nine participants and follow-up interviews, one per company. Results: Questionnaire and interview findings together indicate that the system may assist in identifying relevant and goal-aligned requirements. Seven participants considered the generated requirements relevant, and six found them aligned with organizational goals. Participants noted that iterative feedback improved completeness and feasibility, often within two feedback rounds. Both data sources show that human input was essential to clarify technical details, ensure contextual accuracy, and validate prioritization results. Participants from all companies also identified usability, transparency, and scalability as areas requiring further refinement for broader organizational use. Conclusions: LLM-based multi-agent systems can support strategic AI planning by enabling iterative refinement with human experts. Future work will include more interviews with stakeholders and adjustments to system features to improve transparency, usability, and scalability.